Suit
the action to the word, the word to the action…
Hamlet
Act 3, scene 2.
Last week, the Australian Government released its formal
response (link
here) to the Productivity Commission (PC) report on Expenditure on Children
in the Northern Territory. The Australian Government commissioned the PC to
conduct this research following on from the recommendations of the Royal
Commission into the Protection and Detention of Children in the Northern
Territory 2017 (Royal Commission). The PC commenced its study on 1 April 2019
and publicly released its final report on 8 April 2020.
I wrote a post analysing the import of the PC report in
April 2020 (link
here). It is worth re-reading that post in conjunction with the Government’s
formal response. The analysis below complements that more detailed response,
which in turn relied heavily on the PC report.
The recent Australian Government response notes at
paragraph 3:
Consistent
with the Royal Commission’s findings, the PC’s final report outlines that the Australian
and Northern Territory Governments make funding decisions in relative
isolation, leading to fragmentation, inefficiencies in service delivery, and
significant overlap in expenditure effort.
In my April 2020 post, I characterised the PC report in the
following terms:
The
PC study report is a stunning document. It focusses on one strand of government
service delivery (children’s services) in one jurisdiction (the NT), and lays
out in forensic and stark detail the extraordinary complexity of the funding
and service delivery arrangements, the extent of the overlapping funding, the
ongoing existence of gaps in funding, the absence of coordination both between
jurisdictions and within jurisdictions (see pages 112- 116), the
underutilisation of agencies’ regional networks who of course have most direct
contact with citizens, and the lack of internal coherence in funding decisions
by both levels of government...
…
What is crystal clear — even from a cursory reading of the report — is that the
system for funding and delivering children’s services in the NT is not fit for
purpose. What is particularly arresting is the PC’s documentation in various
places (eg page 306) of the long history of previous reports and inquiries
whose analyses and recommendations have not been taken on board by governments.
I went on to argue that the implications of the PC report’s
forensic examination of just one sliver of the policy domain impacting families
(predominantly Indigenous families) in the NT was that similar issues would
apply much more broadly.
To what extent then does the Australian government response
suggest that there has been or is a serious attempt to address the shortcomings
identified by the PC?
The short answer is that the Governments response is deflection
rather than action. It reflects the deep-seated inability of governments to
come to terms with the deep structural issues confronting disadvantaged Australians
in remote regions. Instead of a new strategy, backed by political will and
determination, what has been served up is ‘more of the same’ clothed in layers
of bureaucratic sophistry and verbiage.
In the words of the Government’s response (paragraph 7):
The
Australian Government supports in-principle the PC’s final report, including
the areas of reform outlined. However, while holding significant merit, the
PC’s suggested reforms also introduce additional operational and strategic
complexity. As a result, detailed consideration of each recommendation,
including risks, timing, policy alignment, capacity building and resourcing
requirements by each agency will be essential for steady, realistic and
informed planning and implementation.
Sir Humphrey Appleby could not have said it better!
The response proceeds to consider in detail each of the PCs
four suggested areas of reform, namely: coordinated funding underpinned by
regional plans; longer term funding for service providers; better data at the
regional and community level, and stronger supporting institutions. While the
response points to a range of processes, some more developed and serious than
others, there is no overarching commitment to see these reforms comprehensively
implemented.
I don’t propose to undertake a forensic critique of each element
of the response; however I will comment on two issues of current relevance mentioned:
the new framework for closing the gap, and the role of evaluation.
At paragraph 31, in relation to the PC identification of
better data as an area for reform, the Government response states:
The
Australian Government recognises that accountability and access to the data
being interpreted is another critical consideration to drive transparency. An
example of the Australian Government’s commitment to this can be seen through
the National Agreement on Closing the Gap. One of the four key priority reforms
the National Agreement is centred around is ‘building better data and sharing
access to the right data to support Indigenous communities to make informed
decisions with us.’
This is all good and well, although it reflects the
implicit strategy of the Government to deflect calls for greater transparency into
processes of greater data provision and sharing at local levels, two quite
separate issues. More fundamentally however, the National Partnership provides
for a series of processes designed to deliver shared decision making with Indigenous
interests on service delivery, and for structural reforms to mainstream government
agencies to enhance engagement with Indigenous interests. Yet there is no
indication here that DSS has engaged with Indigenous interests in devising the Government’s
response to the PC report as a whole. This bodes ill for the quality of the
implementation of the national agreement.
At paragraph 33, the Government’s response states:
The
NIAA’s IAS Evaluation Framework is also a notable example of how the Australian
Government is taking a continuous improvement approach to evaluation, and is
designed to ensure evaluations are high quality, ethical, inclusive and focused
on improving outcomes for Indigenous Australians.
Yet the crucial issue is not the quality of myriad
evaluations of small scale programs of limited strategic significance, but the use
of evaluation to assess the overarching effectiveness of Government programs
impacting (in the present case) disadvantaged children in the Northern
Territory, most of whom are Indigenous.
Another example of (almost) seamless deflection…
In this context, it is worth noting that the response makes
no mention of the PC report dated October 2020 on an Indigenous Evaluation
Strategy, which incidentally recommended an independent evaluation capability
across the Australian Government for policies and programs that impact Indigenous
citizens. The Government has not formally responded to this report, and makes
no mention of this fact in its response.
Finally, the most serious problem with the Government
response to the PC report is not what is included, but what is omitted.
There is just no serious, comprehensive and thought through
plan for substantive policy reforms, notwithstanding the fundamental
shortcomings identified in the PC report.
In my April 2020 post, I outlined two potential approaches
to substantive policy reform which would need to extend beyond children’s
services to a range of related service delivery and policy domains:
The
first approach would be for Indigenous
interests to implement a targeted strategy that picks out five or six of the
key reforms identified by the PC (of course there may be others), and to make
them core principles and advocate continuously for their implementation and
ongoing retention at both national and jurisdictional levels….
…The
second (and much more ambitious) approach would involve a fundamental
reconceptualisation of the service delivery funding system to take decisions on
grants and contracting out of the hands of politicians and place them in the
hands of substantively independent service delivery purchasers (SDPs).
Governments
would appropriate block amounts of funding over multiple years to say 20
regional SDPs across the nation for key social services, and provide broad (and
public) guidance in terms of overall priorities. In turn, the SDPs would make
funding decisions on service delivery within their regions, and report on
progress to both the public at large and governments.
Neither substantive policy reform approach is seriously
contemplated in the Government response issued last week. Nor is there anything
else that might address the fundamental shortcomings in the architecture of
service delivery identified by the PC report.
The Government’s response to the PC report is both a lost opportunity,
and unfortunately and most seriously, given the lack of commitment to
substantive reform, it seems likely that it is a portent of what we are likely
to see when the first implementation plans under the National Agreement on Closing
the Gap are released in July this year. Bureaucratic deflection and incessant
process clothing underlying inaction are habits which are extraordinarily
difficult for governments to break.